Password Setup

Step 1: Verify Identity

To create or reset your password, provide the information below.

StarShare Associates:

If you need additional help with your password or accessing the system, please contact the Starwood Benefits Center at 1-888-869-3774 (1-800-553-3539 for hearing impaired callers).

January to April: Monday through Friday from 9AM - 7PM (EST) and

May to December: Monday through Friday from 9AM ? 5PM (EST), excluding holidays.

Foreign Service Associates:

If you are having trouble logging in, please refer to the email that you received from with your login credentials to confirm the number you are entering is correct. If you are still unable to access the system, please contact your Divisional Compensation and Benefits representative for assistance.